What we want to find out
Consumer use of gig economy apps to move ourselves, food and services around the city — such as Uber, Deliveroo and Airtasker, etc. — has grown rapidly in recent years. However, we know very little about the impact that they are having on people’s everyday lives.
Who we want to talk to
If you live in Melbourne and use gig economy apps such for ridesharing, delivery, hospitality, labour services, freelancing, or caregiving, I would like to hear from you!
I am really interested in hearing your stories about how you use these apps; what you like and dislike about using them; how these apps have changed the way that you experience the city; and how other members of your household might be using them.
What is involved
Should you agree to participate, I will arrange a face to face or Skype interview with you at a time and place that suits you.
The interview will last no longer than 45 minutes. The interview style will be open-ended and conversational rather than a series of closed-questions.
Subject to your permission, I would appreciate sound-recording the interview. If you would prefer not to be recorded, I will make brief notes of our conversation after the interview. The sound file will only be used for transcription.
You will receive a small reimbursement of $50 as a token of our appreciation.
Please complete the survey below and I will be in touch shortly
Information about confidentiality, anonymity and use of data can be found below the survey form.
How has working in the gig economy impacted on your life?
Your participation will help us to understand how gig economy mobile apps are changing cities
Confidentiality
Participation is entirely voluntary and you can decide to withdraw from the project at any time, and without reason. If you decide to withdraw, there will be no negative consequences, and your data will not be used.
Anonymity
Unless you request to be identified, conversation will be de-identified. Unattributed quotes and descriptions based on our interview may be used in project outcomes. Reference made to any off-record topics of conversation in the project outcomes will be generalised to ensure that you will not be personally identifiable.
Permissions
Even with de-identification, there is still a small risk that you might be identified by what you tell us. In order to manage those risks the following safeguards have been put in place:
If you mention something identifiable which cannot be de-identified or generalised, we will either seek further permission from you to use it or we will not use it at all.
You also have the option to review, edit and veto the use of your transcript or parts of the transcript.
Use of data
Only Associate Professor David Bissell will have access to the transcripts and the sound recordings which will be typed-up and safely stored in password-protected, encrypted files at the University of Melbourne and kept for five years. After this time, the data will be securely erased. The third-party used to type up the interview will only have temporary access to the sound recording and will sign a confidentiality agreement to protect the confidentiality of the information.
Ethics approval
This research project has been approved by the Human Research Ethics Committee of The University of Melbourne (protocol 1852647.1). If you have any concerns or complaints about the conduct of this research project, which you do not wish to discuss with the research team, you should contact the Manager, Human Research Ethics, Research Ethics and Integrity, University of Melbourne, VIC 3010. Tel: +61 3 8344 2073 or Email: HumanEthics-complaints@unimelb.edu.au. All complaints will be treated confidentially.